Owensboro Health | Lift | March 2020

OwensboroHealth.org  5 Helping our community #OHGives At Owensboro Health, we are all caregivers. We serve our patients and their families every day in our hospitals and clinics. We work hard to provide excellent care when they need us most. But we go beyond that! We know that people right here in our communities have needs that we cannot fill alone, but by partnering with others, we are stronger and can make an even bigger impact. We want to thank our team members for their commitment to our communities! In 2019, our team members’ contributions, matched by Owensboro Health, totaled $423,953. Their passion for helping people is evident not only in the care they provide to patients, but also in their contributions through the Owensboro Health Gives program. Make a difference Can you help improve the health of our community? To find out how you can make a tax-deductible gift, visit  OwensboroHealth.org/Foundation or call 270-688-2113 . thrive Public notice of nondiscrimination and accessibility Owensboro Health, Inc. complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. Owensboro Health, Inc., does not exclude people or treat them differently because of race, color, national origin, age, disability or sex. Owensboro Health, Inc.: 1. Provides free aids and services to people with disabilities to communicate effectively with us, such as: » Qualified sign language interpreters » Written information in other formats, based on an individual’s needs 2. Provides free language services to people whose primary language is not English, such as: » Qualified interpreters » Information written in other languages If you need these services, contact a staff member or supervisor. If you believe that Owensboro Health, Inc. has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Office of Risk Management: Office of Risk Management Owensboro Health 1201 Pleasant Valley Rd. Owensboro, KY 42303 Phone: 270-691-7887 TTY: 270-688-3719 Fax: 270-417-4809 email riskmanagement@owensborohealth.org You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, a Patient Relations specialist is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf , or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 Phone: 1-800-368-1019 TDD: 800-537-7697 Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html . English Translation/American Sign Language: Point to your language. An interpreter will be called. The interpreter is provided at no cost to you. Language Solutions: Over-the-Phone, Video Remote, and Onsite Interpreting/Bilingual and Interpreter Staff Testing and Training/Translation and Localization

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